Account & Security
How do I delete my account?
Account deletion is permanent. Submit a request from Account Settings and it is processed within 30 days.
3 min readUpdated May 3, 2026
You can request to permanently delete your Fluent Forward account at any time. Please read the following carefully before proceeding.
Before you delete
- ·Cancel any active subscription first.
- ·Download any lesson recordings or chat history you want to keep.
- ·If you are a tutor, ensure your Tutor Wallet balance is $0 (withdraw any remaining earnings).
How to request deletion
- 1Go to Account Settings → Privacy → Delete account.
- 2Read the summary of what will be deleted.
- 3Enter your password to confirm your identity.
- 4Click "Request account deletion".
- 5You will receive a confirmation email. Click the link inside within 24 hours to finalize the request.
- 6Your account is permanently deleted within 30 days.
What is deleted
- ·Your profile and personal information.
- ·All lesson history and recordings.
- ·All messages and files.
- ·Your subscription and payment methods.
What may be retained
- ·Anonymized reviews you left on tutor profiles (name replaced with "Former student").
- ·Transaction records required by financial and tax law (typically 7 years).
Account deletion is permanent and cannot be reversed. If you simply want a break, consider pausing your subscription instead of deleting your account.