Why was I automatically logged out?

Automatic logouts help protect your account from unauthorized access. Here are the most common reasons they happen.

Common reasons for automatic logout

• ·Session timeout — sessions expire after 30 days of inactivity.
• ·Password change — changing your password logs out all other active sessions for security.
• ·Suspicious activity — if our systems detect an unusual login (new device, new location), we may log out all sessions.
• ·Multiple device sessions — if you are logged in on too many devices simultaneously, older sessions may be terminated.
• ·Browser data cleared — clearing cookies or using private/incognito mode ends your session.

How to stay logged in

• ·Check the "Keep me logged in" box on the login page.
• ·Do not clear browser cookies.
• ·Use a personal device rather than a shared computer.

If you think your account was accessed without your permission

1. 1Reset your password immediately.
2. 2Go to Account Settings → Security → Active sessions.
3. 3Click "Sign out all other sessions".
4. 4Enable two-factor authentication.
5. 5Contact support if you see unrecognized activity.