Messaging & Chat

Are my messages private?

Messages are encrypted in transit. Fluent Forward staff can access them only in safety investigations.

2 min readUpdated April 30, 2026

Your privacy matters to us. All messages on Fluent Forward are encrypted in transit using TLS 1.3.

Who can see my messages

  • ·You and the tutor you are messaging.
  • ·Fluent Forward Trust & Safety staff — only when investigating a report of abuse, harassment, or Community Guidelines violations.
  • ·Legal authorities — only if legally required by a valid court order.

What we do not do

  • ·We do not sell or share your messages with third parties for marketing purposes.
  • ·We do not use message content to train AI models.
  • ·Tutors and students cannot see each other's messages with other users.

For full details, read our Privacy Policy at fluentforward.com/privacy.

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