Messaging & Chat
How long are messages stored?
Messages are kept for 2 years after an account is last active, then permanently deleted.
2 min readUpdated April 22, 2026
Fluent Forward retains message data to provide the service and to resolve disputes. Here is our retention policy.
Message retention
- ·Active accounts: messages retained for the lifetime of the account.
- ·Inactive accounts (no login for 24 months): messages are permanently deleted 30 days after an inactivity notice is sent.
- ·Deleted accounts: messages are permanently deleted within 90 days.
- ·Shared files in chat: deleted after 90 days regardless of account status.
You can export all your message history from Account Settings → Privacy → Export my data. This generates a ZIP file with your messages in JSON format.