How do I handle difficult students?

Occasional challenging student interactions are a reality in any teaching environment. Fluent Forward provides tools to help you handle these professionally.

During a lesson

• ·If a student is disrespectful, calmly set expectations at the start of the lesson.
• ·You can mute a student if they are causing disruption.
• ·If a situation escalates, you can end the lesson early and report it immediately.

After a lesson

1. 1Go to Tutor Dashboard → Report an issue.
2. 2Select the lesson and describe the incident.
3. 3Our Trust & Safety team reviews all reports within 24 hours.
4. 4You can also block a student from booking future lessons with you.

Blocking a student

1. 1Go to the student's profile or the lesson record.
2. 2Click the three-dot menu → "Block student".
3. 3Confirm. The student can no longer book or message you.